Substitution Policy

In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.

Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.

If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.

Return Policy

Unfortunately, we do not offer a refund or exchange, and all purchases are final. If you have questions prior to ordering this item, please feel free to contact us, and we will be more than happy to help!

LOCAL DELIVERY + PICKUP

We offer Local Delivery and Pickup at our Tarzana store!